Application overload! It's out of control. But out of all the apps you've got, there are always a handful that you use all the time. These are my go-to apps; what are yours
Do you know where your broken windows are?
Broken Windows — small signposts of trouble — are often ignored. In life and in business, not staying on top of problems can lead to much bigger concerns. Do you know where the broken windows are in your business?
Live by the tweet, die by the tweet
Whether you are on social media or not, many of your customers are. How you handle the negative comments is just as important as how graciously you accept the positive ones.
Closing the barn door when people leave your business
You put a lot of trust and responsibility in your employees' hands. But what happens when they leave? Do you have a good plan to get contacts, emails, passwords, and equipment back?
Reading the tech stuff, so you don't have to
The tech press was busy last week with stories on Net Neutrality, Google Glass going mainstream (except for the price) and apps that think for us. We round it up for you.
Why the perfect email client eludes us?
After 43 years, we are still trying to get email right. Developers haven't put it all together yet and users don't really know how to use what they already have. Why is email - the most used internet tool in the world - so hard to master?