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Digital Thinking

May 8
May 8 Virtual book signings

Laura Haight
communication, social media, virtual events
So you're a published author now. Congratulations! But now comes the business of selling your book. Consider a virtual book signing to reach more people, shatter geographic limitations and offer richer content and information to your readers.

May 4
May 4 An icon fades away and a community takes its place

Laura Haight
communication, social media, writing
At 32 volumes and 129 lbs, the Encyclopedia Brittanica carried a lot of weight. But no more. Its print days are over. As Brittanica becomes the latest big-brand print product to move to online only, the debate over the credibility of the information being collected, collated, and curated by an army of "crowdsourcers" is underway. Can you still believe what you read?

Apr 12
Apr 12 Dealing with bad comments

Laura Haight
Angry and vocal customers are never a good thing. Right? With social media it can be an opportunity to flex your customer service muscles.

Mar 27
Mar 27 Four steps to business-savvy technology

Laura Haight
business, technology, training
Technology is not a destination, it's a bus. We get on it and ride to the destination -- a business goal. Want better results from your tech strategy? Don't have one. Have a business strategy that employes technology. We offer four often discussed, but less often implemented, keys to making the trip worthwhile.

Mar 24
Mar 24 What makes a good networking event?

Laura Haight
business, connections, networking
Networking events are everywhere, but are they worth our time? We ant to know what you think - tell us your experiences and ideas for better networking.

Mar 19
Mar 19 The case for quality

Laura Haight
business, communication, writing
Is a blog post the public face of your business or just a 200-word space filler to give you something to put on Twitter? Careful before you answer. Sacrificing quality is more than just a financial decision.

Feb 17
Feb 17 Are you socially mobile?

Laura Haight
business, social media, technology
The explosion of mobile devices is driving more and more businesses to social media. But make sure you have your communication basics down first, before you worry about where you're going to deliver them.
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