All in business
Ho Hum, it's another Russian cyber gang breaking into US websites and stealing billions of logins and passwords. This is getting to be such a regular occurrence, we may not pay much attention anymore. Wrong. It's another warning that it's time to really take control of your passwords and take ownershipof your own security.
Broken Windows — small signposts of trouble — are often ignored. In life and in business, not staying on top of problems can lead to much bigger concerns. Do you know where the broken windows are in your business?
Whether you are on social media or not, many of your customers are. How you handle the negative comments is just as important as how graciously you accept the positive ones.
You put a lot of trust and responsibility in your employees' hands. But what happens when they leave? Do you have a good plan to get contacts, emails, passwords, and equipment back?
After 43 years, we are still trying to get email right. Developers haven't put it all together yet and users don't really know how to use what they already have. Why is email - the most used internet tool in the world - so hard to master?
Your identity is critical to your businesses and it needs to be carefully developed and protected. Your logo is very important and should be done professionally. But make sure you know what you should expect from a professional designer and that you inspect what you expect.
Telecommuting is a sought-after advantage for employees but a conundrum for managers. Technology makes it possible and enhances the experience, but it's management and work style that really make it work.
